At PMC Integrity, LLC we leverage fully redundant and geographically separated data centers and multiple, high-capacity, domestic contact centers with a 99.99% uptime percentage—that means our clients can rely on the services we provide. These data centers provide one of the most sophisticated and secure infrastructures in the industry. The infrastructure is designed to handle a large volume of referrals in a highly secure environment. With Hacking tools ever-evolving, the system is capable of managing a wide variety of public sector portfolios.
The centers have a complete redundancy of all mission critical systems through the implementation of twin configurations in both the primary and secondary data centers.
There is complete redundancy of all mission critical systems through the implementation of twin configurations in both the primary and secondary data centers.
Technology has allowed complete protection of data availability and integrity through the use of the specific technologies
The environment can use Thin Client computing environment in conjunction with terminal servers running on virtualized blade servers.
The VOIP telephony system provides flexibility, cost efficiency, and interoperability.
In addition we operate within a fully blended inbound-outbound environment supported by a predictive dialer platform resulting in best-in-class contact rates, advanced IVR capabilities, and virtually limitless capacity for workflow customization.
We have the ability to implement our technology in such a manor to allow remote workers as well as at our Illinois and Iowa locations.